Privacy Policy
Effective Date: February 28, 2025
Sound ACS ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via phone and text messaging.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and other contact details you provide.
- Usage Data: Information about how you interact with our website and services.
- Communication Data: SMS and call interactions, where applicable.
2. How We Use Your Information
We use your information to:
- Provide and improve our services.
- Respond to your inquiries and customer support requests.
- Send necessary service-related messages (e.g., appointment confirmations, notifications).
- Comply with legal obligations.
3. SMS and Mobile Communication Policy
- No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
- SMS opt-in data and consent information will not be shared with any third parties.
- By providing your phone number, you agree to receive service-related messages. Message frequency may vary.
- You can opt out at any time by replying STOP to any message or contacting us at info@soundacs.com.
4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information. However, we may share information with:
- Service Providers: Third-party vendors assisting in business operations (e.g., payment processors, cloud hosting).
- Legal Compliance: If required by law, court order, or government request.
5. Data Security & Retention
We implement industry-standard security measures to protect your data. We retain personal information only as long as necessary for business and legal purposes.
6. Your Rights & Choices
Depending on your location, you may have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Withdraw consent for data processing.
To exercise your rights, contact us at info@soundacs.com.
7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted with a revised "Effective Date."
8. Contact Us
For questions about this Privacy Policy, please contact us at:
info@soundacs.com
1752 NW Market St., #4005, Seattle, WA 98107
425.490.5723